About True
Plumbing
and Drain
Cleaning

We’re not just plumbers;
we’re your partners.
True Plumbing Rick Headshot

Meet Ricky O'Dougherty

For over two decades, True Plumbing and Drain Cleaning has been a leading provider of expert plumbing solutions for new construction projects across the Denver metro area. Owner, Rick O’Dougherty began his journey with a rich family legacy in the plumbing industry in 1999.

Rick’s apprenticeship under three successful local plumbing businesses laid the foundation for our company’s high standards. He initially worked under his three uncles, all of whom ran locally owned-plumbing companies in the area. Following this start, Rick earned a position with a company in Highlands Ranch that specialized in new construction, service work, warranty work, and remodels. His subsequent experience with a specialized firm honed his skills in complex projects, setting the stage for True Plumbing and Drain Cleaning’s expertise in ground-up builds.

Our reputation is built on successfully handling complex projects. We thrive on strong relationships and a commitment to quality craftsmanship. We respect the general contractors and homeowners we work with, adhering to code and planned designs.

Our team offers a unique blend of residential and commercial plumbing expertise. With experience in large-scale projects like scrapes and remodels, we specialize in complete tear-downs and rebuilds, providing comprehensive plumbing solutions for your home.

At True Plumbing and Drain Cleaning, we’re not just about excellent plumbing work; we’re committed to growing people and fostering a culture of learning and development. Our core values of integrity, efficiency, and open communication drive our success. As a local family-owned business, our team’s dedication to personal growth sets us apart, making us more than just service providers – we’re partners in building both projects and careers.

Today, we’re the go-to partner for residential plumbing solutions. Our focus on our people allows us to provide personalized attention and superior craftsmanship at every stage – from ground plumbing to rough-in and final installations.

Not Just Plumbers - You’re Partners In the Community​

At True Plumbing and Drain Cleaning, we believe in giving back to the community that supports us. Our commitment to service extends beyond plumbing – we strive to make a positive impact in the lives of those around us.

Sponsorships
We proudly sponsor Chatfield High School Wrestling, having purchased a large wrestling mat for the team. Our support helps nurture young athletes and foster community spirit.

Apprenticeship Program
We’re passionate about developing the next generation of plumbing professionals. Our state-licensed apprenticeship program offers comprehensive training for both residential and commercial plumbing, helping to grow talent in our industry.

The True Zoo
We love our furry friends! Our Instagram features the “True Zoo” – a collection of photos showcasing our customers’ beloved pets. It’s our way of adding a personal touch and building lasting connections.

Flexible Assistance
We understand that plumbing emergencies can be financially stressful. Our technicians are empowered to provide pro bono work in dire situations, especially when children or the elderly are involved.

At True Plumbing and Drain Cleaning, we’re more than just service providers – we’re your neighbors and partners in building a stronger community.

Our Team

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Expert Plumbing Solutions, Just a Call Away

Don’t let plumbing problems disrupt your life. Schedule a service appointment with True Plumbing and Drain Cleaning today. Our expert plumbers are ready to handle any plumbing issue, big or small.

How We Do It​

Process

At True Plumbing and Drain Cleaning, we believe in making your plumbing service experience as smooth as possible. Whether you’re dealing with a minor leak or facing a major plumbing emergency, we’ve developed a straightforward, customer-focused process to ensure you receive the highest quality service with no surprises along the way.

Initial Call

A quick phone call is all it takes to get the ball rolling. Our friendly team is here to listen, understand what’s going on, and set up an appointment that works with your schedule. If you’re facing an urgent issue, let us know so we can prioritize your needs.

Identify Your Needs

Our friendly staff will help assess your plumbing needs. During this first call, we’ll ask a few questions to understand the details—whether it's a leaky faucet, a backed-up drain, or something bigger. This helps us get a clear picture so we can match you with the right service and technician.

Service Area

We’re proud to serve the Denver Metro Area, bringing our exceptional plumbing services to local homes and businesses. While Denver is our main focus, we know that quality plumbing service can be hard to find, and sometimes, word travels! If you’re outside the metro area and want to work with us, just give us a call. We’ll do our best to accommodate, and if a service fee applies for areas beyond our standard radius, we’ll let you know upfront.

Diagnosis & Estimate

One of our expert technicians will arrive on time and perform a full inspection to find out exactly what’s needed. Then, we’ll walk you through the diagnosis and provide a clear, upfront estimate. Our goal is transparency—no unexpected costs, just an honest assessment so you can make an informed decision.

Work Performed

With your go-ahead, our technician will jump right in and get to work. After the job’s done, we’ll provide a detailed invoice so you know exactly what was completed and how much it costs. We want you to feel confident about the service we provided.

Follow-Up

About a week after the service, we’ll give you a follow-up call just to check in and see how everything’s going. We also send a thank-you card as a little token of our appreciation—we’re genuinely grateful you chose True Plumbing and Drain Cleaning.

Features

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Expertise Meets Integrity

Why Choose Us

You have plenty of plumbers to choose from that provide services throughout the Denver metro area. So why choose True Plumbing and Drain Cleaning? Well, we feel that our values are what set us apart.

Efficiency
We use resources wisely and carry out jobs according to an efficient schedule.

Timeliness
We always respect your time and work diligently to keep your project on schedule.

Ethical
As a licensed and qualified plumber, we never cut corners and always build systems to code.

Experience
With over two decades of experience, knowledge, and skills to handle your complex plumbing needs with your budget and goals in mind.

Our mission is to provide an unparalleled customer experience with efficiency, integrity, and honesty. Adhering to this mission and always sticking to our values has helped True Plumbing and Drain Cleaning become one of the leading plumbers in Denver, CO.

Services

A Dependable Plumbing Expert

Our customers are our top priority here at True Plumbing and Drain Cleaning. As a small business, True Plumbing and Drain Cleaning is a family, and we treat each of our customers like family too. That means you can expect nothing but the friendliest service, the best quality workmanship, and complete transparency throughout the entire customer experience. We rely on our customers here at True Plumbing and Drain Cleaning, and we want our customers to feel like they can rely on us, too!

Comprehensive Expertise
With over two decades of experience in both residential and commercial plumbing, we specialize in complex projects like scrapes and remodels. Our unique blend of expertise allows us to handle everything from ground-up builds to complete tear-downs and rebuilds, providing comprehensive plumbing solutions for your home.
Apprenticeship Program
True Plumbing and Drain Cleaning is committed to growing talent in the plumbing industry. We offer a state-licensed apprenticeship program for both residential and commercial plumbing. Our robust mentorship initiative fosters lasting relationships and helps develop the next generation of skilled plumbers.
Technology-Driven
We leverage technology with House Call Pro to provide our technicians with customer profiles and maintenance records. This allows us to provide customer-focused services.

Frequently Asked Questions

Yes! Our team of licensed and insured plumbers brings over 25 years of expert craftsmanship to every project. With extensive industry certification and comprehensive insurance, we provide you with peace of mind and professional-grade solutions for all your plumbing needs.

Yes! We have extensive experience working with commercial plumbing and general contractors and are equipped to handle complex jobs.
Yes. We are licensed through the state of Colorado to offer an apprenticeship program for residential and commercial plumbing. As a local family-owned business we provide a robust mentorship program to help grow the plumbing industry and foster lasting relationships.
We provide full-service residential plumbing services at True Plumbing and Drain Cleaning.
Yes! We can take over a job and can step in at the rough-in or final process of projects.

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Read What Our Customers Say

Peyton O'Dougherty profile picturePeyton O'Dougherty
15:09 09 Aug 25
True got so much done for me (& in 2 hours?!) and relieved the burden of stress that comes with moving! So grateful.
Response from the owner 18:35 12 Aug 25
Thanks, Peyton, for your wonderful review! We’re thrilled to hear we could make your move less stressful and get everything done quickly. Your gratitude means a lot to everyone at True Plumbing and Drain Cleaning!
martha mcturnan profile picturemartha mcturnan
19:13 04 Aug 25
Excellent work, arrived on time and fixed our problem perfectly.
Response from the owner 20:16 10 Oct 24
Thanks for the 5-star review, Martha! We hope you keep us in mind for all future plumbing needs 🙂
Teresa Cope profile pictureTeresa Cope
20:24 29 Jul 25
Response from the owner 16:39 30 Jul 25
Thanks for the 5-star review, Teresa! We hope you continue to keep True Plumbing and Drain Cleaning in mind for all future plumbing needs 🙂
Steve Thulson profile pictureSteve Thulson
20:08 25 Jul 25
Hunter was friendly, respectful, clear about our water pressure issue, and provided an effective solution.
Response from the owner 21:27 29 Jul 25
Thank you so much for your wonderful review, Steve! We're thrilled to hear that Hunter was able to resolve your water pressure issue with professionalism and care. We appreciate your trust in True Plumbing and Drain Cleaning and are always here to help!
Debbie Hinson profile pictureDebbie Hinson
13:41 20 Jul 25
True plumbing did a great job with my slow kitchen leak that resulted in mold. Timely response. Thank you!
Response from the owner 16:32 24 Jul 25
Thanks for choosing True Plumbing and Drain Cleaning to help with your leak! We look forward to continue working with you for all future plumbing needs 🙂
D. Z C profile pictureD. Z C
02:58 17 Jul 25
Very nice, professional service, very kind plumber. We just had our walkthrough today but hope to work with them soon.
Response from the owner 18:19 17 Jul 25
Thank you so much for your kind words! We’re glad you had a great walkthrough experience with our team. We look forward to working with you soon and appreciate your trust in True Plumbing and Drain Cleaning 🙂
Taylor Alfers profile pictureTaylor Alfers
21:35 11 Jul 25
Left my bathroom in worse shape than when they arrived. Then called and told me it was fixed. They are just out to collect a trip fee and leave you with broken plumbing.
Response from the owner 17:11 14 Jul 25
We did our best to resolve this for you — including giving you a full refund. It’s disappointing to see you continue to leave negative comments after we went above and beyond to make things right.We stand by our team and our reputation, and we trust that anyone reading this can see we handled the situation fairly.We wish you all the best moving forward.
John Baker profile pictureJohn Baker
17:29 10 Jul 25
Response from the owner 17:28 11 Jul 25
Hi John,We were surprised to see your review, as we don’t have any record of providing service to you. If we somehow managed to disappoint you without ever stepping through your door, that’s a first for us — and we’d really like to get to the bottom of it.Could you please reach out to us at info@truepdc.com so we can figure out what happened? We take every review seriously because they help us grow, improve, and stay accountable to our customers. For a small local business like ours, even one accidental low rating can have a real impact on our team and our reputation.Thank you for your time and understanding — and if you ever need True Plumbing and Drain Cleaning in the future, we’ll be ready to earn every star.
Blake Sinnock profile pictureBlake Sinnock
21:20 08 Jul 25
These folks replaced our tub and they did a wonderful job! Great customer service, responsive and affordable. We just found our plumbers for future projects.
Response from the owner 15:32 09 Jul 25
Thank you so much for your wonderful review, Blake! We're thrilled to hear you were happy with your tub replacement and our customer service. We look forward to helping you with any future projects. Thanks for choosing True Plumbing and Drain Cleaning!
David Busack profile pictureDavid Busack
00:33 03 Jul 25
Once again, True Plumbing came through!
Can’t express my gratitude!
You guys are amazing!
Response from the owner 16:30 07 Mar 25
Thanks, David! We're excited to continue working on this project with you 🙂
Priyanka Biswas profile picturePriyanka Biswas
21:11 12 Dec 24
From booking my appointment until the end of service, it was a very positive experience! Dean was knowledgeable, helpful and friendly. This is my second time working with True Plumbing, and I will work with them again. Thank you for making things easy!
Drew Hillyer profile pictureDrew Hillyer
18:16 28 Nov 24
Dean was great and explained what was going on really well. Pricing was really fair as well.
Scott Johnson profile pictureScott Johnson
17:27 27 Nov 24
Dean was courteous, polite and thoroughly professional. The work was performed quickly with an explanation of how to maintain and care for the disposal. He was kind enough to answer a few questions that we had about potential work in the future. Very good experience.
Eric K profile pictureEric K
22:45 22 Nov 24
Our sewer line was clogged up and the basement floor drains were backing up onto the floor. I called True Plumbing and Drain Cleaning and made an appointment. The appointment window was 8 to 10 AM. Dean and Hunter showed up promptly at 8, diagnosed our plumbing system, and explained what they needed to do. They were able to clear our sewer line from the basement all the way out to where it goes under the street. Everything is working now and I thought the price was very reasonable. I’ll be calling True Plumbing and Drain Cleaning anytime I have any plumbing problems in the future.
Christopher Wylie profile pictureChristopher Wylie
23:57 05 Nov 24
Dean and Scott were amazing, honest and informative on the work that was needed. Will use them moving forward for any plumbing needs that come up.
Barbara Thurston profile pictureBarbara Thurston
23:37 04 Nov 24
Came out same day I called. Very personable and knowledgeable. Extremely satisfied with the work. I will highly recommend True plumbing to my friends and family. Thank you!
Eric DeRuyter profile pictureEric DeRuyter
05:42 01 Nov 24
Top notch service. Gerald and Argy were punctual, professional, and looking out for our best interests. They were very helpful, explained options, and were advocates when it came to our warranty with our malfunctioning water heater. Highly recommend True Plumbing!
Judith Davis profile pictureJudith Davis
22:13 25 Oct 24
So grateful you were able to come almost immediately after both of my hot water heaters quit, very professional and neat , thank you
Becky Stout profile pictureBecky Stout
19:16 18 Oct 24
Annual clean out. Prompt, courteous.
Emily Flink Rosiles profile pictureEmily Flink Rosiles
18:30 18 Oct 24
Dean was very professional and explained everything to me before leaving
Karen Shrum profile pictureKaren Shrum
15:58 30 Sep 24
Amazing service. Very thorough on explaining what they were doing - from repair to payment. Professional and kind. Highly recommend.
Letina Leix profile pictureLetina Leix
22:24 07 Aug 24
I’m very impressed by the staff at True Plumbing and drain cleaning! I had a leak in my basement and the two employees that came out to work on. It were so professional, patient and explained everything. There were no hidden costs and everything was explained upfront before service was performed. Highly recommend!
Christopher Dorsey profile pictureChristopher Dorsey
20:14 01 Aug 24
Stop your search! True Plumbing and Drain Cleaning is the best. They are incredibly nice, respectful, and quick with the work. They were very communicative, right on time, and considerate throughout the process. They even came the very same day! They are also very reasonably priced -- not the type to gouge like some service companies. I can't say enough about how great they were. If you need something fixed, just call them now. You won't be disappointed!
Kacey Lowe profile pictureKacey Lowe
20:26 05 Jun 24
I cannot recommend True Plumbing and Drain Cleaning enough. I had a massive project done after my foundation had to be rebuilt. I had my main line reworked and a new water heater that went into my home. Every single employee that worked in my home was kind, knowledgable, hardworking, and accommodating. Tony, Omar, and Dean especially made all of the work that I had done easy for me to understand what they were doing and work quickly to ensure that I was able to be comfortable in my home with running water. I have found a company that I trust for all of my future plumbing needs.
Michael Pratt profile pictureMichael Pratt
17:41 28 May 24
We've had True Plumbing out to do multiple gas line updates on our backyard. Most recently they added an extra connection for us to run a pizza oven. Dean was on time, vary courteous, and got the job done promptly while explaining everything and staying after to make sure our pizza oven worked. Always pleased when we work with this team, would highly recommend.
Matt profile pictureMatt
03:23 07 May 24
Erin, Tony, and Omar were a delight to work with. Erin was wonderful with her communication and getting someone to our house to fix a leak the same day. When Tony and Omar arrived they were courteous, explained everything they were doing, and provided the options available. Tony and Omar worked quickly to locate the leak and make the repair. Afterward, Erin and Tony ensured I was taken care of by communicating with my insurance company and completing the needed form. My extended family is always looking for good tradesmen and I am so excited that I can confidently recommend True Plumbing.